See the link I've included below and look for the section called "How do I download media usage rights? If you lost your insert or your insert is missing please call Please include your name, address, a daytime phone number and where you bought your copy of DisneyFile Digital Copy.
You may also fax your request to There are also some limitations on the bit rate and which resolutions it can handle for MP4 files. The settings in this forum post seem to work well when using the Any Video Converter program. It's usually defaulted to use xvid for MP4, but I prefer h. Make sure each of these is marked:. With the above listed settings you should be able to convert the majority of videos you run into over into a file format that you can just copy over onto the View and it should be able to play it.
Disney to my portable players Sansa View and Sansa Fuze. Although I found a successful workaround in the past for my Disney digital movies, it does not work for my latest Universal digital movies e. Jurassic Park. When I drag the movies over to the sync list for my Sansa View player, a small letter "i" is listed next to the movie name which, when the mouse is passed over it, says "You must get more sync rights before you can sync this file WMP appears to be the problem in spite of the fact that both Disney and Universal say that WMP should work to sync their digital movies to my "plays for sure" compliant player.
Does anyone know why this is and what I can do about it. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 8. Report abuse. Details required :. Cancel Submit. Previous Next. Srinivas KR. Hi, Please follow the steps form the link. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to Srinivas KR's post on August 4, This did not help. All this did was tell me what I already know about "how" to sync. It does not answer the problem of erroneous sync rights error messages. Can anyone answer my specific inquiry? In reply to ReneeVV's post on August 5, Hi, So what was the workaround that you used to get the Disney movies to sync. I did find one thing that should be of use to you.
In reply to Josh-H's post on August 7, Thanks for the reply. Please note that I have a Sansa View player that I use for digital movies. Also, for reasons I won't take time to go into and which I no longer remember all the details regarding, I use the player in MSC mode.
My workaround is as follows. If possible, use a media program that can convert the file before copying it. If you copy the file now, it will be stored on the device, but may not be presented in the device user interface.
Do you wish to copy the file to the device anyway? And I have no idea why it works and why it works only for Disney Digital movies. The link you gave regarding downloading media usage rights is geared towards CDs, i.
According to Disney, WMP should work with their digital movie downloads just fine It will assign it the first available drive letter, as well as one for the memory card if applicable.
This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem. It is a Microsoft standard and is Microsoft's solution to connecting digital players and cameras to a window based platform.
The c, and The View, do not have these 2 options in every version of firmware. After you install the updater you might need to restart the computer. After your restart the updater, connect the Sansa View to the computer and it might automatically recognize the Sansa View and show you your firmware and the up-to-date firmware. If that happens check the updates you want and hit the update button and you'll start to upgrade your firmware.
If your computer doesn't recognize your Sansa View then you have a problem, a pretty big one. Don't worry, if you do this instructable right you might get out of this without a hitch.
Start by reading the quick guide and any other materials it came with. As you can tell, there's a slight lacking of instruction in the guides. Then, take the Rhapsody cd and place it back in the box, you won't be needing it because it is useless.
Take the usb cable and plug the flat end into the Sansa View and the other rectangle end into a usb port into your computer. Of course the computer won't recognize it, you plugged it in before I guess. Wait a few hours until the power bar on the Sansa View is completely full. I heard that some people got Vista to recognize the Sansa View just by letting it charge completely.
If it doesn't work, then: Disconnect the Sansa View from the computer, Turn on the Sansa and place it into hold mode before the welcome screen disappears, Hold down the rewind button, and plug it back into the computer. In this mode your computer sees it like a mass storage device and you can easily drag files or edit the Sansa View in this mode. You have to repeat step 3 and you'll be fine.
If you have any problems or, you see some mistakes in the instractable, please leave a comment.
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